Yes sir, this is the helpdesk, how can I help you?
When I try to print more than like 12 copies, like my word processor locks up.
So, tell me what happens? When does the problem occur?
Well, you know, like I open a document and I click print print print print print print print print print print print print print and then it locks up ...
Ummmm ... stop at twelve.
... and then these monkeys come out of the paper tray ...
