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Rule 1: The moment a product is out of stock, is the exact moment a customer will request it.
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| Excuse me, where's your christmas wrapping paper? | |
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Rule 2: On any given day, at least 60% of your customers will be unable to count to 12.
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| Ma'am, this is an express line which means it's for customers with 12 items or less. I lost count of your order at 278. | |
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Rule 3: Management is ALWAYS clueless.
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| What time does your store close? | |
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