"IT" support

Author: PhreakyChinchilla

Date: December 10, 2004

Supporting someone who rates themselves an "8" on the PC knowledge scale..
"Good Morning, this is Erica.."
"Hi..my computer won't turn on. No lights, no nothin'..heh heh.. Can you take a look?"
"Hmm..'no lights, no nothin'..' Is your battery dead?"
"Nope, I have it plugged into the powerstrip with all the other stuff..And my monitor won't work either. hmm..must be a VIRUS, RIGHT?"
"Monitor too, eh. Have you looked to make sure your powerstrip is even plugged in?"
"Oh..it's definitely plugged in. This morning when I came in I plugged it into the powerstri--....oh."