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| Today we will spend the entire day with our sales guru, David. He will teach our consultative sales techniques. | |
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| Wait a minute. I thought we were just taking orders? | |
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| To Lands' End you are more than just an order taker. Sometimes our clients aren't aware of all our products and how beneficial we can be for their business. | |
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| We don't use that term. We like "suggestive sales". | |
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