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| Hello, Public Library. Can I help you? | |
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| Yes, could you mail me a copy of an article from the Sun newspaper about my retirement home? It was printed on May 3, 1996 in the Maryland section. | |
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| Certainly, ma'am. What is your address? | |
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| Oh. Umm... Oh. I'm not sure. | |
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| That might make it hard for me to mail the article. | |
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| I'm somewhere in Baltimore, does that help? | |
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