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| You, there! You're new here. What's your name ? | |
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| Listen up. I am to be referred to ONLY as MR. SMITH. I call my employees ONLY by their last name. Kaufman, Billings, etc. Using first names breeds familiarity and leads to breakdown in authority. | |
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| Sorry, sir. My last name is Darling. | |
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| O.K., Johnny, let's start your training, then. | |
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