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| Hey you look different then the last time I saw you; how are you doing? | |
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| You know I am doing much better thanks to you and Troubleshooting 101. The first stop on my "Stellar journey" got me going in the right direction | |
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| That is great to hear. I am glad I could help. | |
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| Now if I could just figure out what to do with all these great tools (resources) I have, when I am presented with a service opportunity. | |
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| Ahhhh It sounds like you are ready for the second stop in your "Stellar Journey"; which is determining what tool you need for a given situation (to learn the basics of troubleshooting) | |
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| Wow - you mean there is a way for me to "break down" a service opportunity into a format so I know how to assist my client? | |
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