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| We were talking of ENPS, has it been initiated now or it has been there for some time? | |
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| No, this survey is done every quarter. It was done in the last quarter as well, i.e. Apr-Jun 2011. | |
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| Ok, so what happened after that survey? | |
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| Action items/initiatives were identified based on emp feedback. | |
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| That is really good. What were those action items? | |
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| The action items were on Talent Mobility, emp engagement, emp communication, Harmonization of Policies & Processes etc. | |
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