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| GREAT! Excellent! Killing the competition! BTW, I just sent you an e-mail with a name change on a big deal I'm closing so you can do your thing. | |
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| No can do. Name changes require a signed letter on customer letterhead. BMC policy/legal thingy. Attach the letter and the email to a Help Desk ticket or Siebel Activity and we'll take care of it. | |
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| Wow! Glad you told me. I need this sale this quarter and kickin' back the e-mail may have delayed it past Close. | |
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| Check out the rules for each GEO on CWW**. It even has a sample letter templates for your customers. | |
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| Thanks! I love quick fixes, 'cuz you know... TIME is MONEY, and your money is my money if you'll just give me the time! HA! See ya around, Data Dave. | |
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