JimBT200
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Jim is a 75 year old IT person with over 50 years of experience. Growing up with Doonesbury and then Dilbert, he followed xkcd, User Friendly, The Joy of Tech, Glasbergen and Bug Bash a decade ago. He began creating this strip in 2014 and started it up again in 2025. He welcomes interactions.

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More common than you think

by JimBT200
10-06-14


	Someone calling themselves a "Customer" says they want something called "Service". . . .


	You do know that's what we do, right? We're a tech support company. Tech support is a service.


	Well another caller wanted me to connect her to the girl at the take-out window. I told her we don't do restaurants and passed that one on to you.


	She was calling from one of our bank clients and was having trouble connecting to the drive-up window. There is no take-out window at a bank.


	Another caller was breathing heavy and I asked him if something was wrong and he said he couldn't find a pen so he was steaming up his window so he could write a number down with his finger.


	This is so much more common than you might think.

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JimBT200 stripcreator donor

JimBT200
stripcreator donor