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| I can not see a claim in our system can you help me? | |
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| Sure; How did the provider submit the claim | |
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| The provider submitted the claim electronically | |
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| Oh ok well, electronic claims do not always populate in our system | |
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| When this is the case refer the provider to EDI for electronic claim help at 1-800-470-9630. | |
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| Thanks for your help i will make a note of that | |
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