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| I bought this toy from you yesterday but I wanted to return it because it broke. | |
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| I am terribly sorry but that toy has a no return policy once it has been opened. | |
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| But I was told by someone else that I had a two week return policy as long as I kept the recipt. I believe the employers name was Erick. | |
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| Erick is a new employee. I am sorry but he must have not known the policy on the toys, once they're open there is no returning. | |
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| But I think I should still be given a return since he told me otherwise. | |
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| Let me go talk to my manager. | |
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