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| What's a 'process related experience'? | |
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| It includes lessons learned, work products & process improvement suggestions produced as the results of using the process. | |
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| So we produce the information used to improve the process? | |
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| Yes, everyone using the processes will help to improve them. | |
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| Once we have the information what do we do? | |
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| Write the suggested change & reasons for it on a Process Change Request. | |
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