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| Nice to meet you. I am Dr. Chan. May i help you? | |
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| Hi. Can I look for Dr. Chan? | |
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| Sorry, We are not allowed to disclosed our patient's names. | |
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| Do you have a patient named Sally Tan? I am a relative of hers. | |
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| Sorry, we are not allowed to disclosed any particulars of our patients due to confidentiality. | |
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| I am here to collect her medical records. | |
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