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| **Hello, thanks for calling Tech Support. How can I help you?** | |
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| Yes, this is Mrs. Nairapir on the third floor. | |
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| **How can we be of assistance, Mrs. Nairapir?** | |
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| I wanted to ask another favor. One of your techs was here last week to help me to back up the files on my computer. | |
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| **Do you need to restore files that were backed up?** | |
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| No, no. I thought it was a good idea, that's all. I was wondering if perhaps you could help me back up the printer too? | |
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