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| Oh man, what am I going to do? I've already used my assigned lunch and break time! But if I wait, I'll regret it for the rest of the day! | |
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| I must wait! If I act now, it will mess up my service levels and reflect negatively on my monthly report! Then my record will be tainted! | |
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| I brought you in here to talk about your reports. I'm really concerned about your service levels. It seems that yesterday you took an unscheduled break. What do you have to say for yourself? | |
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