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RDR Analysis for Week 14 and 15
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| Ravi do you know what is our major failure on RDR | |
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| No Sandy... what are your findings ? | |
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56 % of RDR failure is due to wrong address updation
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| The major failure is wrong address updation | |
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| Lets discuss this in TM/TSS huddles and inform all, We can easily fix this issue | |
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RDR for NEQ is 3.5% and can be reduced to < 2% by ensuring correct address updation
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| Thats right, this can be easily fixed, lets all ensure we update our teams and colleages | |
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| I will personally ensure all my team members update the address correctly . | |
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