We aren't Helio. We're the outside company that Helio has hired to handle their "customer service." Helio Corporate is who we are waiting on to approve the credit.
Well, call Corporate and ask them when they are going to approve the credit.
Nobody here has the telephone number.
You're actually asking me to believe that you are in a contractual relationship with a company, and you DON'T HAVE THEIR TELEPHONE NUMBER?????