Fortunately, I have customer records on file, so in the event of a disconnect, I am able to recontact the person. It's frowned upon, but I liked giving an extra special touch...
I'm sorry ma'am, we seem to have been disconnected.
Oh, I actually hung up. I went to defrag *giggle* my computer.
Customers really appreciate it. Especially because they won't have to describe the problem over again...
Oh, okay. Well, if you would like me to walk through the process with you, I would be more than happy to.
That's nice of you. I just started the dishwasher--
Yet this occasionally backfires on me...
Um...the dishwasher?
Yeah. I tell you it wasn't easy fitting the computer in there! But at least now it will be nice and clean...I mean...DEFRAGGED!