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Date: Tue, 29 Oct 2002 11:27:13 -0800
To: JS_SBG@yahoo.com
Subject: RE: Abuse - Harassment - BeNN_MaKK (KMM63720667V18997L0KM)
From: "Yahoo! Account Services" | Add to Address Book
Thanks for writing to Yahoo! Customer Care regarding the security of
your account. We aim to provide you the best service possible,
especially when it comes to safeguarding your account. You have
received
this email as confirmation that we have received your report and also
to
give you information that may assist you immediately.
If you are unable to login to your Yahoo! account due to an "Invalid
Password" error and the information contained at:
http://help.yahoo.com/help/us/edit/edit-
10.html
does not assist you, please see the following instructions:
1. Request a new password - Please know that Yahoo! Customer Care may
not reset your password or remind you of your current password. To
request a new password:
a. Return to the Sign-In page:
http://edit.yahoo.com/
b. Click the "Password lookup" link.
c. Confirm your identity by entering your date of birth, ZIP or postal
code and country.
d. Enter your Yahoo! ID in the "Forgot your password?" box on the left
side of the screen.
e. Click the "Get New Password" button.
If you would like to have your new password displayed on your screen
and
your account has a Password Challenge Question, please type your answer
in the appropriate box and click "Display New Password."
If your account does not contain a Challenge Question or you prefer to
have your new password delivered via email, please click the "Email New
Password" button. A new password will be emailed to the alternate
address we have on file for your account.
= = = = =
2. If you have followed the above directions, and are still unable to
obtain a new password for your account, please reply to this message
indicating all of the verification information requested at the bottom
of this email along with which portion of the "Password lookup" process
you are unable to verify. Also include any other relevant details
regarding the problem you are experiencing and a Yahoo! Account
Security
Representative will assist you. Without all of this information, we may
be unable to process your request.
You can also find information on:
How to protect the privacy of your account at:
http://help.yahoo.com/help/us/mail/acces
s/access-15.html
Updating your Secret Question/Answer or removing your account, by
sending requests to:
my-login-support@yahoo-inc.com
Security Key at:
http://help.yahoo.com/help/us/skey/
How to sign into your account securely (Secure Mode Sign-In) at:
http://help.yahoo.com/help/us/edit/edit-
17.html
Computer viruses at:
http://help.yahoo.com/help/us/mail/acces
s/access-16.html
If you would like to learn more about Yahoo! Security, we invite you to
visit:
http://help.yahoo.com/help/us/mail/acces
s
Please know that your Yahoo! ID and password are your own confidential
information. A Yahoo! employee will never ask you for your password in
an unsolicited phone call or email message. If you are ever asked for
your password in an unsolicited manner, or by someone you do not
believe
to be a representative of Yahoo!, do not share your password with them.
If you did not find your answer in this message, please reply to this
email and include the verification information requested below and
include a brief description of the problem you are encountering.
Without
all of this information we may be unable to process your request. In
order to ensure your email is sent to the correct department, please do
not change the subject line.
1. Yahoo! ID
2. Your name
3. Date of birth (mm-dd-yr)
4. Your alternate email address
5. Secret Question and Answer
6. Your city and state
7. ZIP Code or Postal code you entered during registration
8. Your country
Regards,
Yahoo! Account Security
Original Message Follows:
------------------------
YI6RED
Yahoo! ID sub_m7
What are you reporting?
Harassment
Yahoo! ID: BeNN_MaKK
The harassing or impersonating email:
unauthorised access to yahoo mail account and yahoo geocities
account
non
see subject line
plus
how to retrieve my password again ?
(secret question, how to get there ?
Any additional feedback:
non
While Viewing: http://help.yahoo.com/help/us/mail/spam/
Yahoo ID: unknown : no amt link
Browser: Mozilla/4.0 (compatible; MSIE 5.0; Windows NT)
REMOTE_ADDR: 194.80.66.63
REMOTE_HOST: unknown
Date Originated: Monday October 28, 2002 - 21:32:54
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we will try to help