One of the robot lines is down. I've alerted the field lead who in turn reported the issue to the director of operations.
So... How will we make robots in the mean time? We need 1600 robots to ship to Finland by the end of the week? How much loss are we looking at from a down line?
Depends on the exact nature of the problem. We'll have to wait for the field service team to call in and try to diagnosis the issue first. I'm just a line worker.
Have you reported this to the field lead?
I have. He then reported it to the director of operations. The director of operations is getting in touch with the OEM's field service team to diagnose the issue.
