Hi. I'm having some problems with my site. It's been down for about a week. Are there some sort of server issues I should be aware of? I'd like to get this resolved as soon as possible.
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Dear Customer,
Thank you for choosing MelliniumNetworks.com, We have the honor to
inform you the following :
Your message has been delivered to our support team.
Our reply will be e-mailed to you as soon as possible.
_________________________
Kind Regards,
MelliniumNetworks Support Team
Response
Dear Mr.,
Thank you for contacting us, We have received your inquiry, We have the
pleasure to inform you that :
Sir, we have informed you about this problem and ways to solve it in
the email subjected (VERY IMPORTANT) sent to you about 12 days ago,
please follow instructions in that email.
Thank you again, for any further inquiries, please don\'t hesitate to
contact us, We promise to do our best to help.
_____________________________
With Kind Regards
MelliniumNetworks Support
If I'd received the email that you sent regarding instructions on how to fix this issue, why would I be contacting you? Don't you think it would have been a good idea to attach the previous email to the one you just sent if it was so important? Regardless of that, why is it my problem to make sure your servers are working?
Response
Dear Mr.,
Thank you for contacting us, We have received your inquiry, We have the
pleasure to inform you that :
Sir, please check your mail box as we are sure that we have sent this
email, if you want us to resend it, we will.
Thank you again, for any further inquiries, please don\'t hesitate to
contact us, We promise to do our best to help.
_____________________________
With Kind Regards
MelliniumNetworks Support
We're sure that we've sent you this email? What's wrong with you idiots! I already told you that I didn't get it! How fucking hard is it to just attach it to the emails that you're sending? You've got to be the most incompetent bunch of morons I've ever seen. Forget about fixing it. I already found a more reliable hosting company that isn't run by a group of brain dead monkeys. Please cancel my account immediately.
Response
Dear Mr.,
Thank you for contacting us, We have received your inquiry, We have the
pleasure to inform you that :
Ok, you have done the right thing, your account is cancelled.
Thank you again, for any further inquiries, please don\'t hesitate to
contact us, We promise to do our best to help.
_____________________________
With Kind Regards
MelliniumNetworks Support
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100 pounds of shit in a 25 pound sack.